Subject: Ticket Assigned - Conversation with Celina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 16:36:47 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Celina Celina                    Hello           08:17 PM, 12th Apr                   Abdulqader                    Hi Celina, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           08:20 PM, 12th Apr                     Celina                    Want to make complaint           08:21 PM, 12th Apr                     Celina                    Regarding the delivery           08:21 PM, 12th Apr                     Celina                             08:22 PM, 12th Apr                     Celina                    The delivery guy called me once then he reschedule the delivery           08:23 PM, 12th Apr                     Celina                    Im expecting it today           08:23 PM, 12th Apr                     Celina                    Worth 400 dhs order           08:23 PM, 12th Apr                     Celina                    Then im trying to call him but no response           08:24 PM, 12th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:27 PM, 12th Apr                     Celina                    Ok           08:28 PM, 12th Apr                   Abdulqader                   Is this contact number correct +971509052619?             08:30 PM, 12th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:31 PM, 12th Apr                     Celina                    Yes           08:32 PM, 12th Apr                     Celina                    The same number           08:32 PM, 12th Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:32 PM, 12th Apr                     Celina                    This is the second time Ive encountered the same           08:33 PM, 12th Apr                   Abdulqader                   We will do our best to arrange the delivery asap.           08:33 PM, 12th Apr                     Celina                    The delivery guy is very lazy           08:33 PM, 12th Apr                     Celina                    If possible today please arrange           08:34 PM, 12th Apr                     Celina                    Until 10pm im available           08:34 PM, 12th Apr                     Celina                    Thank you           08:34 PM, 12th Apr                   Abdulqader                   We’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email.           08:35 PM, 12th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           08:35 PM, 12th Apr                     Celina                    0506164284           08:35 PM, 12th Apr                     Celina                    This is the delivery guy nunber           08:35 PM, 12th Apr                     Celina                    Please arrange today because im expecting it today           08:35 PM, 12th Apr                     Celina                    Thank u           08:35 PM, 12th Apr                   Abdulqader                   Ok sure we will do the needful.           08:36 PM, 12th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           08:36 PM, 12th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:36 PM, 12th Apr                     Celina                    Thats all           08:36 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049359