Subject: Ticket Assigned - Conversation with Lakshmi Jayadev
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 15:03:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Lakshmi Jayadev Lakshmi Jayadev                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi lakshmi jayadev, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            06:42 PM, 12th Apr                   Abdulqader                    Hi Lakshmi, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:45 PM, 12th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:49 PM, 12th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:54 PM, 12th Apr                     Lakshmi Jayadev                    Hello           06:55 PM, 12th Apr                     Lakshmi Jayadev                    Kader I had put a return request           06:55 PM, 12th Apr                     Lakshmi Jayadev                    Till now no one has come to collect           06:56 PM, 12th Apr                     Lakshmi Jayadev                    I got messege twice saying agent is out for pick up           06:56 PM, 12th Apr                     Lakshmi Jayadev                    And no one came           06:56 PM, 12th Apr                     Lakshmi Jayadev                    Anyone there           06:57 PM, 12th Apr                     Lakshmi Jayadev                    To assist           06:57 PM, 12th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:58 PM, 12th Apr                     Lakshmi Jayadev                    Ok           06:58 PM, 12th Apr                   Abdulqader                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to 3 -5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: +971553395329           06:59 PM, 12th Apr                     Lakshmi Jayadev                    Ok           06:59 PM, 12th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:00 PM, 12th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:02 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049033