Subject: Ticket Assigned - Conversation with Thanzeer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 12:41:40 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Thanzeer Thanzeer                    Hi           04:22 PM, 12th Apr                     Thanzeer                    I want to know about my order           04:22 PM, 12th Apr                   Abdulqader                    Hi Thanzeer, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:23 PM, 12th Apr                     Thanzeer                    Please i wanted to know about my order           04:23 PM, 12th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:24 PM, 12th Apr                     Thanzeer                    Ok           04:25 PM, 12th Apr                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9426058161) was placed on 12-04-2023.Please note the expected delivery date on 13-04-2023           04:25 PM, 12th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:26 PM, 12th Apr                     Thanzeer                    Ok but i got a msg from max my order was not placed successfully           04:26 PM, 12th Apr                     Thanzeer                    Thats why i contact with customer service           04:27 PM, 12th Apr                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9426055795 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9426058161.           04:29 PM, 12th Apr                   Abdulqader                   The payment has been captured only once from your account which is for the new successfully placed order 9426058161.           04:29 PM, 12th Apr                     Thanzeer                    Ok so their is no issue right           04:30 PM, 12th Apr                   Abdulqader                   Yes no any issue           04:33 PM, 12th Apr                     Thanzeer                    Thank u           04:33 PM, 12th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:33 PM, 12th Apr                     Thanzeer                    No thank you           04:34 PM, 12th Apr                     Thanzeer                    I need my delivery after 2 pm           04:35 PM, 12th Apr                   Abdulqader                   Please note that you will be contacted on your contact number ++971523181488before delivering your order, we kindly ask you to please arrange with the courier partner to deliver your order at your specified time.           04:38 PM, 12th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:38 PM, 12th Apr                     Thanzeer                    Thank u           04:39 PM, 12th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           04:41 PM, 12th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6048047