Subject: Ticket Assigned - Conversation with Dhanuja Murugan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 15:49:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dhanuja Murugan Dhanuja Murugan                    Hi           07:07 PM, 11th Apr                     Dhanuja Murugan                    Is this Babyshop?           07:07 PM, 11th Apr                   Abdulqader                    Hi Dhanuja , Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           07:09 PM, 11th Apr                     Dhanuja Murugan                    What happened my order?           07:09 PM, 11th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:10 PM, 11th Apr                     Dhanuja Murugan                    Ok           07:11 PM, 11th Apr                     Dhanuja Murugan                    I am extremely angry           07:11 PM, 11th Apr                     Dhanuja Murugan                    I need my order right now           07:12 PM, 11th Apr                     Dhanuja Murugan                    Please ask your manager or someone to call me           07:12 PM, 11th Apr                     Dhanuja Murugan                    Hello           07:15 PM, 11th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order 9425343692 is now out for delivery. Before attempting the delivery of your order, our courier agent will contact you at your provided number  +971556379371           07:15 PM, 11th Apr                     Dhanuja Murugan                    Please don’t lie to me           07:16 PM, 11th Apr                   Abdulqader                    As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           07:20 PM, 11th Apr                     Dhanuja Murugan                    The delivery company told that they are not going to deliver           07:20 PM, 11th Apr                     Dhanuja Murugan                    And you are telling it will be delivered           07:20 PM, 11th Apr                     Dhanuja Murugan                    How?           07:20 PM, 11th Apr                     Dhanuja Murugan                    Excuse me???           07:21 PM, 11th Apr                   Abdulqader                   We will do our best to arrange the delivery asap.           07:23 PM, 11th Apr                     Dhanuja Murugan                    Please read this…  Tomorrow my daughter is starting KG1  This order contains her backpack…  Everything is ready for her to start school. It is a big day in her life…  I cannot send her to school without the backpack… she cannot carry everything in her hands and go to school…           07:24 PM, 11th Apr                     Dhanuja Murugan                    I need the backpack today… no matter what…           07:24 PM, 11th Apr                     Dhanuja Murugan                    I am not lying… these are her books… please note… KG1… it the first time she’s stepping into school… please do not spoil her big day…           07:26 PM, 11th Apr                     Dhanuja Murugan                    Hello           07:28 PM, 11th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:30 PM, 11th Apr                     Dhanuja Murugan                    I want it today           07:32 PM, 11th Apr                     Dhanuja Murugan                    Make it happen           07:32 PM, 11th Apr                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           07:35 PM, 11th Apr                     Dhanuja Murugan                    Please ask someone to call me           07:36 PM, 11th Apr                     Dhanuja Murugan                    Now           07:36 PM, 11th Apr                   Abdulqader                   We’ll do our best to sort this out quickly.           07:40 PM, 11th Apr                     Dhanuja Murugan                    Today           07:40 PM, 11th Apr                   Abdulqader                   oK Sure we will do the needful.           07:43 PM, 11th Apr                     Dhanuja Murugan                    Thank u           07:43 PM, 11th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:45 PM, 11th Apr                     Dhanuja Murugan                    No. I need the order today. That’s it.           07:47 PM, 11th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           07:48 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040460