Subject: Ticket Assigned - Conversation with Ehab Said إيهاب سعيد
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 14:41:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ehab Said إيهاب سعيد Ehab Said إيهاب سعيد                    Hello           06:21 PM, 11th Apr                   Abdulqader                    Hi Ehab, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:23 PM, 11th Apr                     Ehab Said إيهاب سعيد                    Hello Mr Kader           06:23 PM, 11th Apr                     Ehab Said إيهاب سعيد                    I’ve ordered online: 9425063051           06:24 PM, 11th Apr                     Ehab Said إيهاب سعيد                    Regarding this item:  Set of 2 - Solid Joggers with Drawstring Closure and Pockets Colour: Black Size: 9-10 yrs           06:25 PM, 11th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:26 PM, 11th Apr                     Ehab Said إيهاب سعيد                    We have received only one piece not two as mentioned,, but would appreciate if you can deliver the other one           06:26 PM, 11th Apr                   Abdulqader                   Unfortunately, this item not included 2 pieces.           06:27 PM, 11th Apr                     Ehab Said إيهاب سعيد                    Why is that? It’s mentioned set of 2           06:28 PM, 11th Apr                     Ehab Said إيهاب سعيد                    And I’ve received 2 pieces for the other size 13-14           06:29 PM, 11th Apr                   Abdulqader                   Sorry kindly ignore the previous message           06:29 PM, 11th Apr                     Ehab Said إيهاب سعيد                    Ok           06:29 PM, 11th Apr                   Abdulqader                   We are truly sorry that you received incomplete items .Unfortunately at this moment we cannot send the missing item we can do refund for the item if you wish for that.           06:30 PM, 11th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:34 PM, 11th Apr                     Ehab Said إيهاب سعيد                    Ok… make a ref           06:35 PM, 11th Apr                     Ehab Said إيهاب سعيد                    Make a refund please           06:35 PM, 11th Apr                   Abdulqader                   Ok sure allow me a minute please           06:35 PM, 11th Apr                   Abdulqader                   We would like to inform you that a new return request has been created on 4/11/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           06:37 PM, 11th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:38 PM, 11th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:40 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6040232