Subject: Ticket Assigned - Conversation with Bernadette
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 12:51:48 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bernadette Bernadette                    Good afternoon           04:34 PM, 11th Apr                     Bernadette                    If I got one online order and I need to return items           04:34 PM, 11th Apr                     Bernadette                    Is that possible??           04:34 PM, 11th Apr                     Bernadette                    How can I return my money if I paid kenet           04:35 PM, 11th Apr                   Abdulqader                    Hi Bernadette, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:44 PM, 11th Apr                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           04:44 PM, 11th Apr                     Bernadette                    How long it take to exchange if item not available on store           04:46 PM, 11th Apr                   Abdulqader                   If you do not wish to visit the store, you can contact our customer support team on 800-629823 to make a return and to be notified of the refund amount based on our return policy.           04:47 PM, 11th Apr                   Abdulqader                   Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           04:47 PM, 11th Apr                   Abdulqader                   the amount you paid online will be refunded back to your original payment method           04:47 PM, 11th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:49 PM, 11th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           04:51 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6039287