Subject: Ticket Assigned - Conversation with سبحان الله العظيم وبحمده
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 16:30:48 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with سبحان الله العظيم وبحمده سبحان الله العظيم وبحمده                    Salam I have this order 8425416723           07:52 PM, 09th Apr                     سبحان الله العظيم وبحمده                             07:52 PM, 09th Apr                     سبحان الله العظيم وبحمده                    I have received a msg that home center canceled the 3 door wardrobe           07:53 PM, 09th Apr                     سبحان الله العظيم وبحمده                    If this is the case I want to cancel the whole order           07:53 PM, 09th Apr                     سبحان الله العظيم وبحمده                    Because I was buying the mirror for the wardrobe           07:53 PM, 09th Apr                     سبحان الله العظيم وبحمده                    So please process the refund for the whole amount 62.45 kd           07:54 PM, 09th Apr                   Abdulqader                    Hi Mohammad, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           08:21 PM, 09th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:21 PM, 09th Apr                     سبحان الله العظيم وبحمده                    Ok           08:21 PM, 09th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           08:24 PM, 09th Apr                   Abdulqader                   The ( Louis 3-Door Wardrobe) in your order ID 8425416723 went out of stock, so we've partially shipped your order and the amount ofKWD56.50 will be refunded back to your debit or Credit Card in 7-14 working days.           08:24 PM, 09th Apr                     سبحان الله العظيم وبحمده                    So u want to cancel the whole order           08:25 PM, 09th Apr                     سبحان الله العظيم وبحمده                    Because I was buying the mirror for the wardrobe           08:25 PM, 09th Apr                     سبحان الله العظيم وبحمده                    So please process the refund for the whole amount 62.45 kd           08:25 PM, 09th Apr                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           08:26 PM, 09th Apr                   Abdulqader                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           08:26 PM, 09th Apr                     سبحان الله العظيم وبحمده                    What about the refund           08:27 PM, 09th Apr                   Abdulqader                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           08:28 PM, 09th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           08:28 PM, 09th Apr                     سبحان الله العظيم وبحمده                    Ok thanks           08:29 PM, 09th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:30 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6023454