Subject: Ticket Assigned - Conversation with Zehra Ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 15:15:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zehra Ali Zehra Ali                    Hello           06:48 PM, 09th Apr                     Zehra Ali                    I want to cancel my order .. I accidentally put same order twice           06:49 PM, 09th Apr                     Zehra Ali                    Your payment for order 9425419282 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.           06:49 PM, 09th Apr                     Zehra Ali                    This one has to be cancelled please check           06:50 PM, 09th Apr                   Abdulqader                    Hi Zehra , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:00 PM, 09th Apr                     Zehra Ali                    Hello, Kader           07:02 PM, 09th Apr                     Zehra Ali                    GE           07:02 PM, 09th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:04 PM, 09th Apr                     Zehra Ali                    Sure, many thanks           07:06 PM, 09th Apr                     Zehra Ali                    Hope to receive the update soon           07:06 PM, 09th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you. As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           07:07 PM, 09th Apr                     Zehra Ali                    Ohh so do I have to still confirm the order ?           07:09 PM, 09th Apr                   Abdulqader                   Kindly wait for 1-2 hours and we will send you the details of your order           07:12 PM, 09th Apr                     Zehra Ali                    Oh okay           07:12 PM, 09th Apr                     Zehra Ali                    Thanks for the help           07:13 PM, 09th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:13 PM, 09th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:15 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6023182