Subject: Ticket Assigned - Conversation with Hi Good Evening
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 15:04:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Good Evening Hi Good Evening                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi good evening, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            06:38 PM, 09th Apr                   Abdulqader                   May I know your name, please?           06:40 PM, 09th Apr                     Hi Good Evening                    Babyjane bugina           06:41 PM, 09th Apr                   Abdulqader                    Hi Babyjane , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:41 PM, 09th Apr                     Hi Good Evening                    Hello i just want to say that i want to return my order they gave me a jeans its a broken botton           06:42 PM, 09th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           06:43 PM, 09th Apr                     Hi Good Evening                    4725258558           06:44 PM, 09th Apr                     Hi Good Evening                    Can i return the item at any branch of  centerpoint           06:46 PM, 09th Apr                     Hi Good Evening                    What time they open at center point lulu           06:47 PM, 09th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:50 PM, 09th Apr                     Hi Good Evening                    I confirm the online return but i cant wait to 2-5 days they pick up can i return in any nearest shop tomorow           06:52 PM, 09th Apr                   Abdulqader                   Yes ,You can now drop off your return to any (Centerpoint) store across Qatar.           06:55 PM, 09th Apr                   Abdulqader                   But we have to cancel the online return request           06:55 PM, 09th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:57 PM, 09th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:01 PM, 09th Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:03 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6023151