Subject: Ticket Assigned - Conversation with Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 14:41:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Refund Refund                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Refund Bot:  Hi Refund, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0502446751            06:27 PM, 09th Apr                     Refund                    I have nor received my refund yet           06:28 PM, 09th Apr                   Abdulqader                    Hi Dipesh , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:32 PM, 09th Apr                   Abdulqader                    We are truly sorry for the inconvenience caused to you.           06:33 PM, 09th Apr                   Abdulqader                   We would like to inform you that we have processed the refund of amount (AED 30.60) on (4/2/23) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           06:33 PM, 09th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:36 PM, 09th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:40 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6023071