Subject: Ticket Assigned - Conversation with Sheila
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 14:29:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sheila Sheila                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Sheila Bot:  Hi Sheila, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  #4725396942 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4725396942 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97450446900            06:19 PM, 09th Apr                     Sheila                    Ok           06:20 PM, 09th Apr                   Abdulqader                    Hi Sheila, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:22 PM, 09th Apr                     Sheila                    What time is the delivery?           06:23 PM, 09th Apr                     Sheila                    Tomorrow?           06:23 PM, 09th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:23 PM, 09th Apr                   Abdulqader                   We have checked and we would like to inform you that the following order number: (4725396942) was placed on 09-04-2023.Please note the expected delivery date on10-04-2023           06:24 PM, 09th Apr                   Abdulqader                   Accept our apologies, as we cannot specify a specific time for receiving orders.           06:24 PM, 09th Apr                   Abdulqader                   Before attempting the delivery of your order, our courier agent will contact you at your provided number  +97450446900           06:25 PM, 09th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:27 PM, 09th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:29 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6023026