Subject: Ticket Assigned - Conversation with Fathima
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 15:54:03 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fathima Fathima                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Fathima Bot:  Hi Fathima, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424894619 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040823001573     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0527852636            07:43 PM, 08th Apr                     Fathima                    Waiting           07:44 PM, 08th Apr                     Fathima                    Hello           07:44 PM, 08th Apr                     Fathima                    9424894619           07:45 PM, 08th Apr                     Fathima                    Order number           07:45 PM, 08th Apr                     Fathima                    ???           07:45 PM, 08th Apr                     Fathima                    Are you there???!!???           07:45 PM, 08th Apr                     Fathima                    When will I receive my order           07:46 PM, 08th Apr                   Abdulqader                    Hi Fathima, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:46 PM, 08th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:46 PM, 08th Apr                     Fathima                    Ok           07:46 PM, 08th Apr                   Abdulqader                   We would like to inform you that your order 9424894619is now out for delivery. Before attempting the delivery of your order, our courier agent will contact you at your provided number +971527852636           07:47 PM, 08th Apr                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           07:48 PM, 08th Apr                     Fathima                    When will I receive it??           07:48 PM, 08th Apr                     Fathima                    Ok           07:48 PM, 08th Apr                     Fathima                    Time?           07:48 PM, 08th Apr                   Abdulqader                   Accept our apologies, as we cannot specify a specific time for receiving orders but it will be delivered as soon as possible.           07:49 PM, 08th Apr                     Fathima                    Ok           07:49 PM, 08th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:50 PM, 08th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:53 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6016239