Subject: Ticket Assigned - Conversation with Aysha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 15:47:54 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aysha Aysha                    Hi           07:30 PM, 08th Apr                     Aysha                    Transaction of AED 52.00 debited from your a/c *108 at LANDMARK RETAIL INVEST DU BAI AE. Avl Bal is AED 50328.44           07:31 PM, 08th Apr                     Aysha                    The amount was deducted from my bank account           07:32 PM, 08th Apr                     Aysha                    But i received this message from max           07:32 PM, 08th Apr                     Aysha                    Sorry, Order 9424651546 was not processed successfully. Please try again or use Cash on Delivery at https://maxfashion.app.link/rIevC08bMyb           07:32 PM, 08th Apr                     Aysha                    9424651546 is the order number           07:33 PM, 08th Apr                   Abdulqader                    Hi Aysha, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:33 PM, 08th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:33 PM, 08th Apr                     Aysha                    And in the app there is no order in history           07:33 PM, 08th Apr                   Abdulqader                   Kindly share your email ID for further assistance.           07:34 PM, 08th Apr                     Aysha                    [email-masked]           07:35 PM, 08th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           07:37 PM, 08th Apr                   Abdulqader                   Please note that after checking the account linked with the following email ID:[email-masked], We could not detect any order placed for the amount:52.00, Hence if the amount has been deducted we request you to raise objection to your bank and they will check & assist you about the refund.           07:37 PM, 08th Apr                     Aysha                    Can you try [email-masked]           07:38 PM, 08th Apr                   Abdulqader                   Ok sure allow me a minute please.           07:39 PM, 08th Apr                     Aysha                    This message is a proof from my bank that was deducted           07:39 PM, 08th Apr                     Aysha                    Thank you           07:39 PM, 08th Apr                     Aysha                    Also you can try by my mobile number 0506887405           07:40 PM, 08th Apr                   Abdulqader                   Unfortunately, we are unable to locate any order with us by your number and email           07:44 PM, 08th Apr                     Aysha                    Ok thank you i will contact the bank and update you           07:45 PM, 08th Apr                   Abdulqader                   Kindly raise objection to your bank and they will check & assist you about the refund.           07:45 PM, 08th Apr                   Abdulqader                   Feel free to get in touch with us for further assistance.           07:45 PM, 08th Apr                     Aysha                    I will inshallah           07:45 PM, 08th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:46 PM, 08th Apr                     Aysha                    No thank you           07:46 PM, 08th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:47 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6016226