Subject: Ticket Assigned - Conversation with Nada
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 14:07:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nada Nada                    Main Menu �           05:48 PM, 08th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:48 PM, 08th Apr                   Centrepoint UAE whatsapp bot                    Hello Nada , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:48 PM, 08th Apr                     Nada                    � Order Status           05:48 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:48 PM, 08th Apr                     Nada                    9425040200           05:48 PM, 08th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC040823004011    You can also easily track your order from My Account > Order History.             05:48 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           05:48 PM, 08th Apr                     Nada                    No           05:48 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           05:48 PM, 08th Apr                     Nada                    Talk to Agent           05:48 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:48 PM, 08th Apr                     Nada                    [email-masked]           05:48 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:48 PM, 08th Apr                   Abdulqader                    Hi Nada, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:49 PM, 08th Apr                     Nada                    Hello good evening           05:49 PM, 08th Apr                     Nada                    I wanted to get a status update on my order no. 9425040200  I cannot get a reach of the courier as I was no provided with a number           05:50 PM, 08th Apr                     Nada                    However he order has been shipped from 1 pm           05:50 PM, 08th Apr                     Nada                    Hello?           05:53 PM, 08th Apr                     Nada                    Hello?           05:59 PM, 08th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:59 PM, 08th Apr                     Nada                    Okay sure           05:59 PM, 08th Apr                   Abdulqader                   Is this contact number correct +971559599436?             06:01 PM, 08th Apr                     Nada                    Yes           06:01 PM, 08th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           06:02 PM, 08th Apr                     Nada                    Is there a contact number for the courier?           06:03 PM, 08th Apr                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           06:03 PM, 08th Apr                     Nada                    Yea I understand           06:03 PM, 08th Apr                   Abdulqader                   Please accept our full apologies, as we do not have the contact number of courier partner at this moment.           06:03 PM, 08th Apr                     Nada                    But is there a number           06:03 PM, 08th Apr                     Nada                    Okay thank you           06:03 PM, 08th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:04 PM, 08th Apr                     Nada                    Thanks           06:05 PM, 08th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:07 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6015928