Subject: Ticket Assigned - Conversation with Marie Nel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 13:56:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Marie Nel Marie Nel                    Hello           05:36 PM, 08th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:36 PM, 08th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟             05:36 PM, 08th Apr                     Marie Nel                    English           05:36 PM, 08th Apr                   Centrepoint UAE whatsapp bot                    Hello Marie Nel , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:36 PM, 08th Apr                     Marie Nel                    � Order Status           05:36 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:36 PM, 08th Apr                     Marie Nel                    9425170489           05:36 PM, 08th Apr                   Centrepoint UAE whatsapp bot                    Your order status is  Verifying payment    We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.             05:37 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           05:37 PM, 08th Apr                     Marie Nel                    No           05:37 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           05:37 PM, 08th Apr                     Marie Nel                    Talk to Agent           05:37 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:37 PM, 08th Apr                     Marie Nel                    [email-masked]           05:37 PM, 08th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:37 PM, 08th Apr                     Marie Nel                    Raise a ticket           05:37 PM, 08th Apr                     Marie Nel                    Still i didnt finish to Pay           05:38 PM, 08th Apr                     Marie Nel                    Main Menu �           05:40 PM, 08th Apr                     Marie Nel                    � Order Status           05:40 PM, 08th Apr                     Marie Nel                    9425170489           05:41 PM, 08th Apr                     Marie Nel                    Helo           05:41 PM, 08th Apr                   Abdulqader                    Hi Marie , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:44 PM, 08th Apr                     Marie Nel                    Hello           05:44 PM, 08th Apr                     Marie Nel                    I have an order but the tabby pay not yet done           05:44 PM, 08th Apr                     Marie Nel                    I want to pay it tabby           05:45 PM, 08th Apr                     Marie Nel                    But i dont know how           05:45 PM, 08th Apr                     Marie Nel                    It seeems Proceed by payment verification           05:45 PM, 08th Apr                     Marie Nel                    I have shukran pay also but i need to Pay as well           05:45 PM, 08th Apr                     Marie Nel                    My order number is 942170489           05:45 PM, 08th Apr                     Marie Nel                    Pls let me know how to proceed           05:45 PM, 08th Apr                     Marie Nel                    Sorry my order number is 9425170489           05:46 PM, 08th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:48 PM, 08th Apr                     Marie Nel                    Oka           05:49 PM, 08th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you. As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           05:52 PM, 08th Apr                     Marie Nel                    Okay so i need to wait only           05:52 PM, 08th Apr                     Marie Nel                    And do it again right           05:52 PM, 08th Apr                     Marie Nel                    But the shuran pay still will be there right           05:52 PM, 08th Apr                   Abdulqader                   Yes the shukran  pay will be refunded back.           05:53 PM, 08th Apr                     Marie Nel                    Okay           05:53 PM, 08th Apr                     Marie Nel                    Thank u           05:53 PM, 08th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:54 PM, 08th Apr                     Marie Nel                    No more that would be all           05:55 PM, 08th Apr                     Marie Nel                    I will wait for the refund so that i can do it again           05:55 PM, 08th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:56 PM, 08th Apr                     Marie Nel                    ThNku           05:56 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6015851