Subject: Ticket Assigned - Conversation with Sara Bhati
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 12:42:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sara Bhati Sara Bhati                    Hey Team,  I had placed an order but unfortunately had to return one item due to size issue.  The item was returned through the delivery person on Wednesday but still received the refund amount in my shukran wallet.  Can you please let me by when the refund will be processed?  Thank you.  Regards,  Sara Bhati           04:23 PM, 08th Apr                   Abdulqader                    Hi Sara , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:28 PM, 08th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:29 PM, 08th Apr                   Abdulqader                   Please note that according to your returns tracking ID: RP040423004560 , we can see that your items have been collected from you in Apr-05-2023 12:32 PM           04:35 PM, 08th Apr                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           04:35 PM, 08th Apr                   Abdulqader                   Once we receive the product at our warehouse, after we verify your return, we will process your refund.           04:37 PM, 08th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:39 PM, 08th Apr                     Sara Bhati                    Okay, thank you so much Kader for your assistance           04:39 PM, 08th Apr                     Sara Bhati                    No dear           04:39 PM, 08th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           04:42 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6015318