Subject: Ticket Assigned - Conversation with ?കിച്ചു?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 16:24:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?കിച്ചു? ?കിച്ചു?                    good evening           08:10 PM, 07th Apr                   Abdulqader                    Hi Vishnu, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           08:12 PM, 07th Apr                     ?കിച്ചു?                    i was ordered one sunglass           08:13 PM, 07th Apr                     ?കിച്ചു?                    i received that glass but it's quality is very poor           08:13 PM, 07th Apr                     ?കിച്ചു?                    what i do           08:14 PM, 07th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           08:14 PM, 07th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           08:14 PM, 07th Apr                     ?കിച്ചു?                    8424741966           08:15 PM, 07th Apr                     ?കിച്ചു?                    this is my order id           08:15 PM, 07th Apr                     ?കിച്ചു?                    i would like to return this           08:16 PM, 07th Apr                     ?കിച്ചു?                    pls help           08:16 PM, 07th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:17 PM, 07th Apr                     ?കിച്ചു?                    okay thank you           08:17 PM, 07th Apr                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           08:18 PM, 07th Apr                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           08:18 PM, 07th Apr                     ?കിച്ചു?                    how can i create a return request           08:19 PM, 07th Apr                   Abdulqader                   We would like to inform you that a new return request has been created on 4/7/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           08:21 PM, 07th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           08:23 PM, 07th Apr                     ?കിച്ചു?                    no thank you for ur help           08:23 PM, 07th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:23 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6009899