Subject: Ticket Assigned - Conversation with Samaira
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 14:39:10 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samaira Samaira                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Samaira, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422701200 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032923000755     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0553234201            06:30 PM, 07th Apr                   Abdulqader                    Hi Samaira, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:31 PM, 07th Apr                     Samaira                    Hi           06:32 PM, 07th Apr                     Samaira                    My order is delivered but not updated           06:32 PM, 07th Apr                     Samaira                    9422701200           06:32 PM, 07th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:33 PM, 07th Apr                     Samaira                    I want to place return           06:33 PM, 07th Apr                   Abdulqader                   ​Kindly provide us with ​the name of the item as mentioned on the website so that we can create a return request on your behalf.           06:34 PM, 07th Apr                     Samaira                    All items           06:34 PM, 07th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:35 PM, 07th Apr                   Abdulqader                   We would like to inform you that a new return request has been created on 4/7/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           06:36 PM, 07th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:38 PM, 07th Apr                     Samaira                    Thanks           06:38 PM, 07th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:38 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6009679