Subject: Ticket Assigned - Conversation with Amna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 13:33:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amna Amna                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ من فضلك ادخل اسمك Customer:  Amna Bot:  مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟ Customer:  ? حالة الطلب Bot:  الرجاء إدخال رقم طلبك للمتابعة. Customer:  4724823435 Bot:  طلبك في الطريق ?    تتّبع طلبك هنا: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0407230009306     يمكنك أيضًا تتّبع طلبك من سجل الطلبات في حسابي Bot:  قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا [Customer Feedback: قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا - لست راضيًا أو غير راضٍ] Bot:  هل ما زلت ترغب ؟ ? Customer:  تحدث الي خدمة العملاء Bot:  يرجى إدخال عنوان البريد الإلكتروني Customer:  [email-masked] Bot:  يرجى إدخال رقم الجوال المسجل Customer:  +97433089991            05:24 PM, 07th Apr                     Amna                    i want yo cancel the order           05:25 PM, 07th Apr                     Amna                    i want to cancel the order           05:25 PM, 07th Apr                   Abdulqader                    Hi Amna, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:27 PM, 07th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:27 PM, 07th Apr                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           05:28 PM, 07th Apr                   Abdulqader                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           05:28 PM, 07th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:29 PM, 07th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:32 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6009400