Subject: Ticket Assigned - Conversation with Skha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 16:28:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Skha Skha                    Good evening           08:04 PM, 06th Apr                   Abdulqader                    Hi Skha, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           08:04 PM, 06th Apr                     Skha                    I'm not sure if this delivery guy was from Max but my order number is Order number 9424523826. The delivery guy cannot speak English and he came to my place but didn't leave the felivery           08:06 PM, 06th Apr                     Skha                    This is his number           08:06 PM, 06th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:06 PM, 06th Apr                   Abdulqader                   Is this contact number correct +971557553408?             08:09 PM, 06th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:11 PM, 06th Apr                     Skha                    Yes           08:11 PM, 06th Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:15 PM, 06th Apr                     Skha                    Yes but the guy has also taken a collection that was meant for Brands for lessb           08:16 PM, 06th Apr                     Skha                    First of all he called at 11am, I sent him my location then when I got home he still hasn't delivered. I tried calling him and he said he didn't speak English. I translated the message from Google translate but he still didn't respond until I asked my Arabic friend to call him then he took a collection for another company           08:18 PM, 06th Apr                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           08:22 PM, 06th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           08:25 PM, 06th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:27 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6003922