Subject: Ticket Assigned - Conversation with Hansika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 16:24:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hansika Hansika                    Hi           08:05 PM, 06th Apr                   Abdulqader                    Hi Hansika, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           08:06 PM, 06th Apr                     Hansika                    Good evening, can I get the return no of order of # 9422646860           08:07 PM, 06th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:09 PM, 06th Apr                     Hansika                    Sure           08:09 PM, 06th Apr                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           08:12 PM, 06th Apr                   Abdulqader                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           08:12 PM, 06th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           08:14 PM, 06th Apr                     Hansika                    The same day they have collected 2 items, one of the item refund has been received           08:15 PM, 06th Apr                     Hansika                    Also, im not receiving messages to my mobile number now.usually I'm receiving message once placed the order and once received the items, but now not receiving any messages           08:17 PM, 06th Apr                   Abdulqader                   Please note that according to your returns tracking ID: RP033023002651, we can see that your items have been collected from you in 02/04/2023 The item is still with the courier and it generally takes 3-5 business days for the items to be delivered to our warehouse           08:18 PM, 06th Apr                     Hansika                    Okay           08:19 PM, 06th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           08:20 PM, 06th Apr                     Hansika                    Thanks           08:20 PM, 06th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           08:24 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6003908