Subject: Ticket Assigned - Conversation with Ahmad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 16:02:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmad Ahmad                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Ahmad Bot:  Hi Ahmad, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424192760 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040423005133     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0586848237            07:33 PM, 06th Apr                   Abdulqader                    Hi Ahmad, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:41 PM, 06th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:42 PM, 06th Apr                     Ahmad                    Hi           07:43 PM, 06th Apr                     Ahmad                    Hi am contacting you regarding my shipment that should arrive yesterday . We received a txt message yesterday and today as well that our shipment is out for delivery  but no one is showing up. Is there any contact number for the driver of the shipment company?           07:44 PM, 06th Apr                   Abdulqader                   Is this contact number correct  +971586848237  ?             07:47 PM, 06th Apr                     Ahmad                    Or 971588158407           07:48 PM, 06th Apr                   Abdulqader                   Do you want to update your number?           07:51 PM, 06th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:55 PM, 06th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:58 PM, 06th Apr                     Ahmad                    ?????           08:00 PM, 06th Apr                   Abdulqader                   Do you want to update your number?           08:00 PM, 06th Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:02 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6003825