Subject: Ticket Assigned - Conversation with Nafeesa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 15:52:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nafeesa Nafeesa                    Hello           07:33 PM, 06th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:33 PM, 06th Apr                   Centrepoint UAE whatsapp bot                    Hello Nafeesa , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:34 PM, 06th Apr                     Nafeesa                    � Refund Information           07:34 PM, 06th Apr                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            07:34 PM, 06th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           07:34 PM, 06th Apr                     Nafeesa                    No           07:34 PM, 06th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           07:34 PM, 06th Apr                     Nafeesa                    Talk to Agent           07:34 PM, 06th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:34 PM, 06th Apr                     Nafeesa                    [email-masked]           07:34 PM, 06th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:34 PM, 06th Apr                     Nafeesa                    Okay           07:34 PM, 06th Apr                     Nafeesa                    Can i use my credit balance in store?           07:36 PM, 06th Apr                   Abdulqader                    Hi Nafeesa, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:43 PM, 06th Apr                   Abdulqader                   .You can use your credit balance in your online purchase only           07:44 PM, 06th Apr                     Nafeesa                    Can i use my credit balance in store?           07:44 PM, 06th Apr                     Nafeesa                    Hello           07:44 PM, 06th Apr                     Nafeesa                    Okay           07:44 PM, 06th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:45 PM, 06th Apr                     Nafeesa                    Is there sale in store?           07:45 PM, 06th Apr                   Abdulqader                   We are truly sorry we do not have any information regarding the store sale.           07:46 PM, 06th Apr                     Nafeesa                    Okay           07:46 PM, 06th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:49 PM, 06th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:52 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6003794