Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 14:36:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           06:20 PM, 06th Apr                   Abdulqader                   May I know your name, please?           06:20 PM, 06th Apr                     User                    Mashael           06:21 PM, 06th Apr                   Abdulqader                    Hi Mashael, Good Evening. Thank you for contacting Home Centre. My name is Kader. I will be happy to assist you.           06:21 PM, 06th Apr                     User                    Yesterday I receive my order but it's missing one item           06:21 PM, 06th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           06:22 PM, 06th Apr                     User                    8424245649           06:23 PM, 06th Apr                     User                    There is small table sheet 4 pes I did not receive it           06:24 PM, 06th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:24 PM, 06th Apr                     User                    Ok           06:24 PM, 06th Apr                   Abdulqader                   ​Kindly provide us with ​the name of the item as mentioned on the website so that we can investigate further and assist you accordingly with this.           06:25 PM, 06th Apr                     User                    Ok           06:26 PM, 06th Apr                     User                    Placemat set           06:27 PM, 06th Apr                     User                    4 piece           06:27 PM, 06th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:29 PM, 06th Apr                     User                    Ok           06:31 PM, 06th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We would like to inform you that we have processed the refund of amount (KWD1.87) on (4/6/23) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           06:31 PM, 06th Apr                     User                    Ok           06:32 PM, 06th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:33 PM, 06th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Home Centre  Have a wonderful day.           06:35 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6003623