Subject: Ticket Assigned - Conversation with Sam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 14:12:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sam Sam                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Sam, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            05:48 PM, 06th Apr                   Abdulqader                    Hi Sam, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:49 PM, 06th Apr                     Sam                    hi           05:49 PM, 06th Apr                     Sam                    I requested for a return pickup           05:49 PM, 06th Apr                     Sam                    yesterday pickup guy called me and he was in wrong area           05:50 PM, 06th Apr                     Sam                    Eventhough i gave correct location           05:50 PM, 06th Apr                     Sam                    So i asked him to come to correct location           05:50 PM, 06th Apr                     Sam                    but he didn't come yet           05:50 PM, 06th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:52 PM, 06th Apr                   Abdulqader                   Kinldy confirm your address:  212, Grand Residence, Ras Al Khor Industrial Area 3           06:03 PM, 06th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:06 PM, 06th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:07 PM, 06th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:10 PM, 06th Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:12 PM, 06th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6003543