Subject: Ticket Assigned - Conversation with Haniya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 16:04:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Haniya Haniya                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Haniya Bot:  Hi Haniya, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424131333 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040423003185     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0585870285            07:49 PM, 05th Apr                   Abdulqader                    Hi Haniya, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:50 PM, 05th Apr                     Haniya                    My order was suppose to be delivered on 4th april but still I didnt receive it           07:50 PM, 05th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:51 PM, 05th Apr                     Haniya                    Ok           07:51 PM, 05th Apr                   Abdulqader                   Is this contact number correct +971585870285?             07:53 PM, 05th Apr                     Haniya                    Yes           07:54 PM, 05th Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:56 PM, 05th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:58 PM, 05th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:01 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5997028