Subject: Ticket Assigned - Conversation with Zia Thobhani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 15:16:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zia Thobhani Zia Thobhani                    Hi           06:58 PM, 05th Apr                   Abdulqader                    Hi Zia , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:59 PM, 05th Apr                     Zia Thobhani                    I had placed an order online last week and received the order but in the max application it shows - processing           06:59 PM, 05th Apr                     Zia Thobhani                    I want to return 1 item from that but I am unable to do it           07:00 PM, 05th Apr                   Abdulqader                   ​Kindly provide us with ​the name of the item as mentioned on the website so that we can create a return request on your behalf.           07:01 PM, 05th Apr                     Zia Thobhani                             07:03 PM, 05th Apr                     Zia Thobhani                             07:04 PM, 05th Apr                     Zia Thobhani                    I want to return this item           07:04 PM, 05th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:07 PM, 05th Apr                     Zia Thobhani                    Sure           07:07 PM, 05th Apr                   Abdulqader                   We would like to inform you that a new return request has been created on 4/5/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           07:11 PM, 05th Apr                     Zia Thobhani                    Ok and what about refund amount?           07:12 PM, 05th Apr                   Abdulqader                   the amount you paid online will be refunded back to your original payment method within 7-14 working days.           07:13 PM, 05th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:14 PM, 05th Apr                     Zia Thobhani                    Ohk, thanks           07:15 PM, 05th Apr                     Zia Thobhani                    No, thank you           07:15 PM, 05th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:15 PM, 05th Apr                     Zia Thobhani                    ?           07:15 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996914