Subject: Ticket Assigned - Conversation with Abby
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 15:13:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abby Abby                    hi           06:56 PM, 05th Apr                   Abdulqader                    Hi Abby, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:57 PM, 05th Apr                     Abby                    can you help me           06:57 PM, 05th Apr                     Abby                    i want to ask you if how can i exchange this leggings that i got it its to big for me the size but this only XL           06:58 PM, 05th Apr                   Abdulqader                   Please know that in order to exchange the item, you can return your Max  product to a Max  store, and use your cash refund or Credit Note to buy similar or new product right away.           07:00 PM, 05th Apr                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           07:00 PM, 05th Apr                     Abby                    i just want to exchange the size           07:01 PM, 05th Apr                   Abdulqader                   Kindly note this is the way to to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           07:02 PM, 05th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:03 PM, 05th Apr                     Abby                    any where in max           07:04 PM, 05th Apr                   Abdulqader                   You can also drop off your return to any Max  store across the UAE.           07:06 PM, 05th Apr                     Abby                    okay thank you           07:06 PM, 05th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:08 PM, 05th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:11 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996902