Subject: Ticket Assigned - Conversation with Christina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 14:47:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Christina Christina                    Good evening!           06:35 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:35 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hello Christina , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:35 PM, 05th Apr                     Christina                    1           06:35 PM, 05th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:35 PM, 05th Apr                     Christina                    9423985251           06:35 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040323005277    You can also easily track your order from My Account > Order History.             06:35 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:35 PM, 05th Apr                     Christina                    2           06:35 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:35 PM, 05th Apr                     Christina                    1           06:35 PM, 05th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:35 PM, 05th Apr                     Christina                    [email-masked]           06:36 PM, 05th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:36 PM, 05th Apr                     Christina                    Thank you           06:36 PM, 05th Apr                   Abdulqader                    Hi Christina, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:37 PM, 05th Apr                     Christina                    Hi good evening Kader!           06:37 PM, 05th Apr                     Christina                    I would like to know the status of my order           06:37 PM, 05th Apr                     Christina                    I was waiting for it since yesterday           06:38 PM, 05th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:38 PM, 05th Apr                     Christina                    Okay thank you           06:38 PM, 05th Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.We would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible.           06:40 PM, 05th Apr                     Christina                    So you mean before this day ends they will deliver it?           06:42 PM, 05th Apr                     Christina                    No worries, i just want to know if they will be delivering it today?           06:42 PM, 05th Apr                   Abdulqader                    As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           06:43 PM, 05th Apr                     Christina                    Okay that would be all, thank you so much           06:44 PM, 05th Apr                     Christina                    God bless you           06:44 PM, 05th Apr                     Christina                    Have a nice evening!           06:44 PM, 05th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:45 PM, 05th Apr                     Christina                    Nothing more. Thank you           06:46 PM, 05th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:47 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996830