Subject: Ticket Assigned - Conversation with Sabah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 13:53:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sabah Sabah                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi sabah, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            05:32 PM, 04th Apr                   Abdulqader                    Hi Sabah, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:36 PM, 04th Apr                     Sabah                    Hi… my order no. Is 9423131488 … i received it a few days ago and want to return a few items but the order history hasnt updated yet and is not showing me the return items option… its still showing processing!!!           05:37 PM, 04th Apr                   Abdulqader                   ​Kindly provide us with ​the name of the item as mentioned on the website so that we can create a return request on your behalf.           05:38 PM, 04th Apr                     Sabah                             05:38 PM, 04th Apr                     Sabah                             05:38 PM, 04th Apr                     Sabah                    These 3 items           05:38 PM, 04th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:41 PM, 04th Apr                     Sabah                    Ok           05:41 PM, 04th Apr                   Abdulqader                   We would like to inform you that a new return request has been created on 4/4/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           05:44 PM, 04th Apr                     Sabah                    Ok thanks           05:45 PM, 04th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:46 PM, 04th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:49 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5989045