Subject: Ticket Assigned - Conversation with ???‍?‍?‍??
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 15:53:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ???‍?‍?‍?? ???‍?‍?‍??                    hi           07:31 PM, 03rd Apr                     ???‍?‍?‍??                    i would like to return 1 item from my delivered order           07:31 PM, 03rd Apr                     ???‍?‍?‍??                    the reason is size is big           07:32 PM, 03rd Apr                     ???‍?‍?‍??                    order # 9423654927           07:34 PM, 03rd Apr                   Abdulqader                    Hi Toni , Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           07:36 PM, 03rd Apr                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           07:36 PM, 03rd Apr                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           07:36 PM, 03rd Apr                     ???‍?‍?‍??                    i ordered it online           07:36 PM, 03rd Apr                   Abdulqader                   You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.           07:40 PM, 03rd Apr                     ???‍?‍?‍??                    ok i waiting for that box to click as it is not yet seen on my account           07:41 PM, 03rd Apr                     ???‍?‍?‍??                    thank you           07:41 PM, 03rd Apr                   Abdulqader                   ​Kindly provide us with ​the name of the item as mentioned on the website so that we can create a return request on your behalf.           07:43 PM, 03rd Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:45 PM, 03rd Apr                     ???‍?‍?‍??                    yes ok           07:46 PM, 03rd Apr                     ???‍?‍?‍??                    little missy braided flat sandals with hook and loop closure           07:47 PM, 03rd Apr                     ???‍?‍?‍??                    pink           07:47 PM, 03rd Apr                   Abdulqader                   We would like to inform you that a new return request has been created on 4/3/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           07:49 PM, 03rd Apr                     ???‍?‍?‍??                    ok thanks           07:49 PM, 03rd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:50 PM, 03rd Apr                     ???‍?‍?‍??                    none for now           07:51 PM, 03rd Apr                     ???‍?‍?‍??                    thanks           07:51 PM, 03rd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           07:52 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980526