Subject: Ticket Assigned - Conversation with Shahzad Malik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 14:59:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shahzad Malik Shahzad Malik                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  shahzad malik Bot:  Hi shahzad malik, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8000-1271 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +973364602            06:44 PM, 03rd Apr                     Shahzad Malik                    3646 0298           06:45 PM, 03rd Apr                   Abdulqader                    Hi Shahzad, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:47 PM, 03rd Apr                     Shahzad Malik                    hi           06:49 PM, 03rd Apr                     Shahzad Malik                    7823358260           06:49 PM, 03rd Apr                     Shahzad Malik                    this is my order i received 1st april. bt i need to return this item           06:51 PM, 03rd Apr                   Abdulqader                   ​Kindly provide us with ​the name of the item as mentioned on the website so that we can create a return request on your behalf.           06:51 PM, 03rd Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:54 PM, 03rd Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:57 PM, 03rd Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:59 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980378