Subject: Ticket Assigned - Conversation with Chirag
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 14:45:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chirag Chirag                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Chirag Bot:  Hi Chirag, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96598976897            06:36 PM, 03rd Apr                     Chirag                    ok           06:36 PM, 03rd Apr                   Abdulqader                    Hi Chirag, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:37 PM, 03rd Apr                     Chirag                    Hello Salam Walikum           06:37 PM, 03rd Apr                     Chirag                    How are you?           06:37 PM, 03rd Apr                     Chirag                    I need your assistance.           06:37 PM, 03rd Apr                   Abdulqader                   I will be happy to assist you.           06:39 PM, 03rd Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:41 PM, 03rd Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:42 PM, 03rd Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:45 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980325