Subject: Ticket Assigned - Conversation with Dewi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 14:41:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dewi Dewi                    Hi, I need information for the progress of pickup           06:29 PM, 03rd Apr                   Abdulqader                    Hi Dewi, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:30 PM, 03rd Apr                     Dewi                    Hi, I need information for the progress of pickup           06:31 PM, 03rd Apr                   Abdulqader                   We can see that you are contacting us regarding your order 9420255329?           06:32 PM, 03rd Apr                     Dewi                    Yes           06:32 PM, 03rd Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:33 PM, 03rd Apr                     Dewi                    Ok           06:33 PM, 03rd Apr                   Abdulqader                   We would like to inform you that your issue has been raised and this is your complaint number 5915444           06:34 PM, 03rd Apr                   Abdulqader                   First of all, I want to apologize for the experience you’ve had getting with us. It’s not our usual standard and I understand how frustrating this delay must be. I’m sorry you’ve had to spend so much time on this.           06:35 PM, 03rd Apr                     Dewi                    Please set up the date for the pickup           06:35 PM, 03rd Apr                   Abdulqader                   Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           06:35 PM, 03rd Apr                     Dewi                    Ok           06:36 PM, 03rd Apr                     Dewi                    Just let me know the date           06:36 PM, 03rd Apr                   Abdulqader                   Again, I’m sorry it took us so long to get to this solved!           06:36 PM, 03rd Apr                   Abdulqader                   Please note that we will contact you through your email once we get any updates.           06:37 PM, 03rd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:39 PM, 03rd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:41 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980311