Subject: Ticket Assigned - Late C&C
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 13:58:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late C&C Rachel Sancho                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Rachel Sancho Bot:  Hi Rachel Sancho, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4723685076 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97455784732            05:48 PM, 03rd Apr                     Rachel Sancho                    I need to follow up my order, if i can collect this evening           05:48 PM, 03rd Apr                     Rachel Sancho                    Thank you           05:48 PM, 03rd Apr                   Abdulqader                    Hi Rachel, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:49 PM, 03rd Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:49 PM, 03rd Apr                     Rachel Sancho                    Ok           05:49 PM, 03rd Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.we will contact the store team to make the order ready as fast as they can.           05:49 PM, 03rd Apr                     Rachel Sancho                    Please, i need the item by tom, if possible to collect this evening. Appreciate ypur assistance! Thanks !           05:50 PM, 03rd Apr                   Abdulqader                   We’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email.           05:51 PM, 03rd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:54 PM, 03rd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:56 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980080