Subject: Ticket Assigned - Conversation with Deena
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 13:50:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Deena Deena                    Hi           05:35 PM, 03rd Apr                   Abdulqader                    Hi Deena, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:38 PM, 03rd Apr                     Deena                    Hi Kader           05:38 PM, 03rd Apr                     Deena                    I have received my order in the morning           05:38 PM, 03rd Apr                     Deena                    And would like to return it back           05:38 PM, 03rd Apr                     Deena                    However couldn't find any thing for returning           05:39 PM, 03rd Apr                     Deena                             05:39 PM, 03rd Apr                     Deena                    It is still processing on the system but i received it already and want to return           05:39 PM, 03rd Apr                   Abdulqader                   ​Kindly provide us with ​the name of the item as mentioned on the website so that we can create a return request on your behalf.           05:41 PM, 03rd Apr                     Deena                             05:42 PM, 03rd Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:45 PM, 03rd Apr                     Deena                    Okay           05:45 PM, 03rd Apr                   Abdulqader                   We would like to inform you that a new return request has been created on 4/3/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           05:47 PM, 03rd Apr                     Deena                    Okay great           05:47 PM, 03rd Apr                     Deena                    Thank you so much           05:47 PM, 03rd Apr                     Deena                    Will i receive any confirmation on e-mail?           05:47 PM, 03rd Apr                   Abdulqader                   You can also track the order via the LMG website through the following link: https://bit.ly/3v0Daf7 Through the tracking number: ​RP040323004429.           05:48 PM, 03rd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:49 PM, 03rd Apr                     Deena                    Thank you           05:49 PM, 03rd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:50 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980021