Subject: Ticket Assigned - Conversation with Shabna
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 15:48:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shabna Shabna                    I have purchased a shirt from Max online but the size was wrong. I delivered the product today. How can I exchange it for the correct size           07:33 PM, 02nd Apr                     Shabna                    I have purchased a shirt from Max online but the size was wrong. I received the product today. How can I exchange it for the correct size           07:34 PM, 02nd Apr                   Abdulqader                    Hi Shabna, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:41 PM, 02nd Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           07:41 PM, 02nd Apr                   Abdulqader                   Please know that in order to exchange the item, you can return your max  product to a max  store, and use your cash refund or Credit Note to buy similar or new product right away.           07:41 PM, 02nd Apr                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           07:41 PM, 02nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 02nd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:48 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5972083