Subject: Ticket Assigned - Conversation with Hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 15:43:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hello Hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0554297213            07:31 PM, 02nd Apr                     Hello                    Hi           07:31 PM, 02nd Apr                     Hello                    Hello           07:32 PM, 02nd Apr                   Abdulqader                    Hi Massi , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:33 PM, 02nd Apr                   Abdulqader                   We can see that you are contacting us regarding your order 9423057272?           07:35 PM, 02nd Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:37 PM, 02nd Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:40 PM, 02nd Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:43 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5972077