Subject: Ticket Assigned - Conversation with Hemavathy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 15:07:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hemavathy Hemavathy                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hemavathy Bot:  Hi hemavathy, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423593182 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040223001442     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0558840505            06:49 PM, 02nd Apr                   Abdulqader                    Hi Hemavathy, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:54 PM, 02nd Apr                     Hemavathy                    hi kader           06:55 PM, 02nd Apr                     Hemavathy                    my order status was out for delivery from morning but still not delivered           06:55 PM, 02nd Apr                     Hemavathy                    as we ordered for school purpose so tomorrow           06:55 PM, 02nd Apr                     Hemavathy                    expecting delivery by today           06:56 PM, 02nd Apr                     Hemavathy                    can you chk the delivery team or share delivery contact no to reach him           06:56 PM, 02nd Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:57 PM, 02nd Apr                     Hemavathy                    thank you kader           06:57 PM, 02nd Apr                   Abdulqader                   Is this contact number correct +971558840505?             06:58 PM, 02nd Apr                     Hemavathy                    yes mine           06:58 PM, 02nd Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:59 PM, 02nd Apr                     Hemavathy                    today possible or not?           07:00 PM, 02nd Apr                     Hemavathy                    as tomorrow they need for school its school bag kader           07:00 PM, 02nd Apr                     Hemavathy                    pls try to send today           07:00 PM, 02nd Apr                   Abdulqader                    We will do our best to arrange the delivery today.           07:02 PM, 02nd Apr                     Hemavathy                    thanks bro ramadan kareem           07:02 PM, 02nd Apr                   Abdulqader                   Rmadan kareem.           07:03 PM, 02nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:04 PM, 02nd Apr                     Hemavathy                    thanks nothing. will disturb if not deliver           07:04 PM, 02nd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:07 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5972010