Subject: Ticket Assigned - Conversation with Glady
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 14:24:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Glady Glady                    Tracking           06:10 PM, 02nd Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:10 PM, 02nd Apr                   Centrepoint UAE whatsapp bot                    Hello Glady , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:10 PM, 02nd Apr                     Glady                    1           06:10 PM, 02nd Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:10 PM, 02nd Apr                     Glady                    9423454130           06:11 PM, 02nd Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040223000012    You can also easily track your order from My Account > Order History.             06:11 PM, 02nd Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:11 PM, 02nd Apr                     Glady                    2           06:11 PM, 02nd Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:11 PM, 02nd Apr                     Glady                    1           06:11 PM, 02nd Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:11 PM, 02nd Apr                     Glady                    [email-masked]           06:12 PM, 02nd Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:12 PM, 02nd Apr                   Abdulqader                    Hi Glady, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:13 PM, 02nd Apr                     Glady                    Yes thank you for assistance           06:14 PM, 02nd Apr                     Glady                    I wanna know what happens to my delivery.. Its out of delivery since 8am           06:14 PM, 02nd Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:15 PM, 02nd Apr                   Abdulqader                   Is this contact number correct +971565306417?             06:18 PM, 02nd Apr                     Glady                    Yes sir           06:18 PM, 02nd Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:19 PM, 02nd Apr                     Glady                    That's great.. Hope to receive today           06:19 PM, 02nd Apr                   Abdulqader                   We will do our best to arrange the delivery today.           06:21 PM, 02nd Apr                     Glady                    Thank you           06:22 PM, 02nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:22 PM, 02nd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:24 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5971845