Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 13:37:41 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good afternoon,, I would like to return a damaged item you just delivered today           05:16 PM, 02nd Apr                     User                    order number 8423609994           05:18 PM, 02nd Apr                     User                    shafiqah Alkandari           05:18 PM, 02nd Apr                   Abdulqader                    Hi shafiqah , Good Evening. Thank you for contacting HomeCenter. My name is Kader. I will be happy to assist you.           05:30 PM, 02nd Apr                     User                    Hi Kader           05:30 PM, 02nd Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:30 PM, 02nd Apr                     User                    so what is the procedure to return the items           05:30 PM, 02nd Apr                     User                    Sure           05:30 PM, 02nd Apr                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           05:33 PM, 02nd Apr                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:33 PM, 02nd Apr                     User                    Ok thank you           05:34 PM, 02nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:35 PM, 02nd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with HomeCenter  Have a wonderful day.           05:37 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5971555