Subject: Ticket Assigned - Conversation with Momena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 13:22:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Momena Momena                    Hi max           05:01 PM, 02nd Apr                     Momena                    I have this order           05:01 PM, 02nd Apr                     Momena                    Order#9423739327           05:01 PM, 02nd Apr                     Momena                    Your payment is being processed Hi Momena Fathe, Your payment for order number 9423739327. has not yet been confirmed by your bank. We'll complete your order as soon as it is confirmed and send you an order confirmation.  Please note, it may take up to an hour to process your payment and complete the order.  Thank you for your patience.           05:01 PM, 02nd Apr                     Momena                    How can I complete my order??           05:02 PM, 02nd Apr                   Abdulqader                    Hi Momena, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:04 PM, 02nd Apr                     Momena                    Hi laser           05:05 PM, 02nd Apr                     Momena                    Kader*           05:05 PM, 02nd Apr                     Momena                    Your payment is being processed Hi Momena Fathe, Your payment for order number 9423739327. has not yet been confirmed by your bank. We'll complete your order as soon as it is confirmed and send you an order confirmation.  Please note, it may take up to an hour to process your payment and complete the order.  Thank you for your patience.           05:05 PM, 02nd Apr                     Momena                    I received this email from max           05:05 PM, 02nd Apr                     Momena                    How can I complete my order??           05:05 PM, 02nd Apr                     Momena                    Order#9423739327           05:05 PM, 02nd Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:06 PM, 02nd Apr                     Momena                    ?           05:06 PM, 02nd Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           05:07 PM, 02nd Apr                     Momena                    How ?           05:07 PM, 02nd Apr                   Abdulqader                   kindly note the order still under verify for payment please wait for 1-2 hours           05:11 PM, 02nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:15 PM, 02nd Apr                     Momena                    I need to cancel this order and re-order it again ,,   So that I can get the clothes           05:17 PM, 02nd Apr                   Abdulqader                   kindly wait for 1-2 hours.           05:18 PM, 02nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:18 PM, 02nd Apr                     Momena                    Yes ,, I need to buy the clothes           05:19 PM, 02nd Apr                   Abdulqader                   kindly note the order still under verification we can not cancel the order at this moment kindly wait for 1-2 hours           05:20 PM, 02nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:20 PM, 02nd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:22 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5971444