Subject: Ticket Assigned - Conversation with Humza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 13:07:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Humza Humza                    Hi           04:54 PM, 02nd Apr                     Humza                    I placed an order for collect from store. It was supposed to be collect today but it is still showing status as order placed since yesterday status not updated           04:55 PM, 02nd Apr                     Humza                             04:56 PM, 02nd Apr                     Humza                             04:56 PM, 02nd Apr                     Humza                             04:56 PM, 02nd Apr                   Abdulqader                    Hi Humza, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:58 PM, 02nd Apr                     Humza                    sure plz           04:59 PM, 02nd Apr                   Abdulqader                   We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already collected your order.           04:59 PM, 02nd Apr                     Humza                    I have not collected           05:00 PM, 02nd Apr                     Humza                    I am asking when I can collect?           05:00 PM, 02nd Apr                     Humza                    I placed that yesterday but I have not got confirmation to collect as of yet           05:00 PM, 02nd Apr                     Humza                    I am now asking when I can collect?           05:00 PM, 02nd Apr                   Abdulqader                   Your order ID 9423527545 is now ready for collection. Kindly make sure to have your Emirates ID or Passport, during the pickup.           05:01 PM, 02nd Apr                     Humza                    but y status is not showing as ready to collect in app?           05:01 PM, 02nd Apr                     Humza                    also y I have not recived any sms           05:01 PM, 02nd Apr                     Humza                    this is not coreect service           05:01 PM, 02nd Apr                   Abdulqader                   As per in our system the order is ready for pickup 1st Floor, Sahara Center Mall - New extension           05:03 PM, 02nd Apr                     Humza                    ok thanks will do           05:03 PM, 02nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:03 PM, 02nd Apr                     Humza                    nops           05:04 PM, 02nd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:06 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5971338