Subject: Ticket Assigned - Conversation with Ahmed Allam
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 15:23:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmed Allam Ahmed Allam                    Good evening           07:12 PM, 31st Mar                   Abdulqader                    Hi Ahmed , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:13 PM, 31st Mar                     Ahmed Allam                    I made order yesterday and i received but i have problem in the size           07:14 PM, 31st Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           07:15 PM, 31st Mar                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           07:15 PM, 31st Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           07:15 PM, 31st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:17 PM, 31st Mar                     Ahmed Allam                             07:18 PM, 31st Mar                     Ahmed Allam                             07:18 PM, 31st Mar                     Ahmed Allam                             07:18 PM, 31st Mar                     Ahmed Allam                    This one the order           07:18 PM, 31st Mar                     Ahmed Allam                    I need to change the size only           07:18 PM, 31st Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           07:19 PM, 31st Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           07:19 PM, 31st Mar                     Ahmed Allam                    Okay           07:20 PM, 31st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:20 PM, 31st Mar                     Ahmed Allam                    Thanks           07:20 PM, 31st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:22 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5958461