Subject: Ticket Assigned - Conversation with JYOTI PUROHIT
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 15:09:05 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with JYOTI PUROHIT JYOTI PUROHIT                    Hi           07:02 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:02 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello JYOTI PUROHIT , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:02 PM, 31st Mar                     JYOTI PUROHIT                    2           07:02 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:02 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:02 PM, 31st Mar                     JYOTI PUROHIT                    2           07:03 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:03 PM, 31st Mar                     JYOTI PUROHIT                    1           07:03 PM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:03 PM, 31st Mar                     JYOTI PUROHIT                    [email-masked]           07:03 PM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:03 PM, 31st Mar                     JYOTI PUROHIT                    Ok           07:04 PM, 31st Mar                   Abdulqader                    Hi JYOTI , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:04 PM, 31st Mar                     JYOTI PUROHIT                    Hi           07:04 PM, 31st Mar                     JYOTI PUROHIT                    I want to cancel my order which i placed           07:04 PM, 31st Mar                     JYOTI PUROHIT                    If i can change payment mode than also fine           07:05 PM, 31st Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:05 PM, 31st Mar                     JYOTI PUROHIT                    Ok           07:05 PM, 31st Mar                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           07:06 PM, 31st Mar                   Abdulqader                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           07:06 PM, 31st Mar                     JYOTI PUROHIT                    Ok           07:07 PM, 31st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:07 PM, 31st Mar                     JYOTI PUROHIT                    No that's it           07:07 PM, 31st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:08 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5958444