Subject: Ticket Assigned - Conversation with vikasitha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 14:47:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vikasitha vikasitha                    Hello           06:32 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:32 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:32 PM, 31st Mar                     vikasitha                    1           06:33 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hello Vikasitha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:33 PM, 31st Mar                     vikasitha                    1           06:33 PM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:33 PM, 31st Mar                     vikasitha                    9423152554           06:34 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC033123002176    You can also easily track your order from My Account > Order History.             06:34 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:34 PM, 31st Mar                     vikasitha                    I want to cancel my order           06:34 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:34 PM, 31st Mar                     vikasitha                    3           06:34 PM, 31st Mar                   Centrepoint UAE whatsapp bot                    Hi Vikasitha , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            06:34 PM, 31st Mar                     vikasitha                    5           06:34 PM, 31st Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:34 PM, 31st Mar                     vikasitha                    Ok           06:35 PM, 31st Mar                   Abdulqader                    Hi vikasitha, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:35 PM, 31st Mar                     vikasitha                    I want to cancel my order           06:37 PM, 31st Mar                     vikasitha                    9423152554           06:37 PM, 31st Mar                     vikasitha                    This is my order number           06:37 PM, 31st Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:38 PM, 31st Mar                     vikasitha                    Ok           06:39 PM, 31st Mar                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order. Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           06:41 PM, 31st Mar                     vikasitha                    Ok.. thank you so much           06:42 PM, 31st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:43 PM, 31st Mar                     vikasitha                    No           06:43 PM, 31st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:45 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5958394