Subject: Ticket Assigned - Conversation with nancymagdy85
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 14:34:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nancymagdy85 nancymagdy85                    Hello           06:17 PM, 31st Mar                     nancymagdy85                    I need help please           06:17 PM, 31st Mar                     nancymagdy85                             06:18 PM, 31st Mar                     nancymagdy85                    I made two purchase for the same items by mistake           06:18 PM, 31st Mar                     nancymagdy85                    I need to confirm only one of them and cancel the other           06:19 PM, 31st Mar                     nancymagdy85                    I need to confirm the one ending 478           06:22 PM, 31st Mar                     nancymagdy85                    And cancel the one ending 288           06:22 PM, 31st Mar                   Abdulqader                    Hi Nancy , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:26 PM, 31st Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:26 PM, 31st Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you. As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           06:29 PM, 31st Mar                     nancymagdy85                    Ok thank u           06:30 PM, 31st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:30 PM, 31st Mar                     nancymagdy85                    Payment will be debited again right ?           06:30 PM, 31st Mar                   Abdulqader                   Yes for sure.           06:31 PM, 31st Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:32 PM, 31st Mar                     nancymagdy85                    No thank u so much           06:32 PM, 31st Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:34 PM, 31st Mar                     nancymagdy85                    Thanks a lot           06:34 PM, 31st Mar                     nancymagdy85                    You too           06:34 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5958360