Subject: New Reply Received - My Account
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 19:20:37 +0000 (UTC)

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  My Account  Ticket comment <div>Please advise on any update on my claim? Let me know if you are still planning to return my credit back to mya ccount in order to make the necessary actions. Thanks<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 29 Mar 2023, at 11:22 AM, Lee Atienza &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div dir="ltr">Please see below. SHUKRAN pay amounting to 79 AED was deducted from my account. I do not understand why it is so difficult to claim this credit when the mistake is clearly on your end.<div><br></div>
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<div dir="ltr" class="gmail_attr">On Wed, Mar 29, 2023 at 10:49 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Hi Jose,<br style="box-sizing:border-box"><br style="box-sizing:border-box">
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Thank you for reaching out to Centrepoint.</div>
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<br style="box-sizing:border-box">After checking the order number 9419886484 We can see that it was fully paid with visa Card and there was no amount paid with Your Shukran pay amount. So Kindly check again and inform us in case that the amount was deducted so we can help further.</div>
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<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Feel free to get in touch with us for further assistance.</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Thank You,</div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Centrepoint Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5932002