Subject: Ticket Assigned - Conversation with Farhin VHS
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 16:28:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Farhin VHS Farhin VHS                    Good day           08:05 PM, 30th Mar                     Farhin VHS                    I wanted to know           08:05 PM, 30th Mar                     Farhin VHS                    My order was supposed to be delivered today           08:06 PM, 30th Mar                     Farhin VHS                             08:06 PM, 30th Mar                   Abdulqader                    Hi Farhin , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           08:12 PM, 30th Mar                     Farhin VHS                    I want to know the status of my otder pls           08:14 PM, 30th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:16 PM, 30th Mar                     Farhin VHS                    Sure           08:16 PM, 30th Mar                   Abdulqader                   We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.           08:21 PM, 30th Mar                   Abdulqader                   This order is cancelled, during quality check .           08:21 PM, 30th Mar                     Farhin VHS                    I didnt get any message or refund           08:21 PM, 30th Mar                     Farhin VHS                    What if i want to substitute it           08:21 PM, 30th Mar                   Abdulqader                   We would like to inform you that we have processed the refund of amount (AED45.00) on (3/30/23 ) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           08:22 PM, 30th Mar                     Farhin VHS                    Ok           08:24 PM, 30th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           08:25 PM, 30th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day..           08:27 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5953038