Subject: Ticket Assigned - Conversation with Aswathy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 15:36:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aswathy Aswathy                    Hi           07:26 PM, 30th Mar                     Aswathy                    I have placed an online order today           07:27 PM, 30th Mar                     Aswathy                    I recieved a message as below           07:27 PM, 30th Mar                     Aswathy                             07:27 PM, 30th Mar                     Aswathy                    Can you get back on this?           07:28 PM, 30th Mar                   Abdulqader                    Hi Aswathy, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:28 PM, 30th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:28 PM, 30th Mar                     Aswathy                    Ok           07:29 PM, 30th Mar                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (8423066827r) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (8423069153).           07:31 PM, 30th Mar                   Abdulqader                   The payment has been captured only once from your account which is for the new successfully placed order 8423069153.           07:31 PM, 30th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:33 PM, 30th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:36 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5952893